Refund Policy
Last updated: January 24, 2026
1. No Refunds
ALL SALES ARE FINAL.
Satura Inc. ("Company," "we," "us," or "our") does not offer refunds for any products or services under any circumstances once a transaction has been completed.
By making a purchase, you explicitly acknowledge and agree that you have read, understood, and accepted this strict no-refund policy.
No exceptions will be made to this no-refund policy, including but not limited to:
- Claims of dissatisfaction with the Service
- Accidental purchases
- Changes in personal circumstances
- Failure to use the Service during the subscription period
- Technical issues on your end (internet connection, device compatibility, etc.)
- Misunderstanding of features or pricing
2. Cancellation Policy
2.1 Eligibility
All subscribers may cancel their subscription at any time at their choosing. No reason or approval is required to cancel your subscription.
2.2 How to Cancel
You can cancel your subscription directly within the product by following these steps:
- Log in to your Satura account
- Navigate to your Dashboard
- Click on "Settings" or "Account"
- Select "Subscription" or "Billing"
- Click "Cancel Subscription"
- Confirm your cancellation
2.3 Effect of Cancellation
When you cancel your subscription:
- Your subscription will remain active until the end of your current billing cycle
- You will continue to have full access to all paid features until your subscription expires
- No partial refunds will be issued for unused time remaining in your billing period
- Your account will automatically revert to a free plan (if available) once your subscription ends
- You will not be charged for any future billing periods after cancellation
3. Subscription Renewal
All subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. It is your responsibility to cancel your subscription before the renewal date if you do not wish to be charged for the next billing period.
We recommend setting a reminder for yourself if you wish to cancel before your next billing date. You can view your next billing date in your account settings.
4. Free Trials
If we offer a free trial period, you will not be charged during the trial. However, if you do not cancel before the trial ends, your subscription will automatically convert to a paid subscription and you will be charged according to the plan you selected. No refunds will be issued for charges incurred after a free trial converts to a paid subscription.
5. Chargebacks and Disputes
If you initiate a chargeback or payment dispute with your bank or payment provider instead of contacting us directly, we reserve the right to:
- Immediately suspend or terminate your account
- Pursue collection of any amounts owed
- Report the incident to fraud prevention services
- Take legal action if necessary
We encourage you to contact us directly at support@saturaai.com before initiating any payment disputes.
6. Modifications to This Policy
We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting to our website. Your continued use of the Service following any changes indicates your acceptance of the modified policy.
7. Contact Us
If you have any questions about this Refund Policy, please contact us at:
Satura Inc.
Email: support@saturaai.com
Website: saturaai.com